Telephony Solutions for all Enterprises
On-Premise
An On-Premise Private Branch Exchange (PBX) enables complete control over your communications system, allowing you to customize and configure it according to your specific needs. It has the assurance of predicatable, fixed costs. From 5 to 5000 endpoints, we’ll work with you to identify your communication requirements and find the right solution for your business, delivering a powerful on-premise phone system that will transform your business and enrich customer engagement.
Cloud Telephony
Cloud telephony provides businesses with a cost-effective, feature-rich communication solution that supports modern work environments, enabling enhanced collaboration and customer interaction. Cloud telephony systems are scalable and adaptive, helping you to make better informed long-term business decisions and strategic planning. For example, you won’t have to think about how many phones you need for your growing business. With lower up-front investment, a cloud based telephony solution offers flexible and reliable communication infrastructure for businesses of all sizes.
Call Reporting & Recording
Call logging provides valuable data for analyzing the performance of your telephone system, including call volume, call duration and peak call times. Analyzing this data can help identify trends, assess call handling efficiency, and optimize staffing levels to meet customer demand. We understand that every conversation holds valuable insights and potential opportunities. That’s why we offer more than just call reporting, but an entire call recording solution – we provide a GDPR compliant, strategic asset for your business growth and customer service excellence.
Call Center
Our promise is simple: to transform your call centre into a hub of efficiency and excellence. Features including Interactive Voice Response, Automatic Call Distribution, Call Queuing, CRM Integration, Remote Agent Support, Real-Time Monitoring and Whisper Coaching all contribute to an efficient and effective call center, empowering your team with the tools to succeed and enhance every interaction and exceed your customer expectations.
Our Partners
